Frequently Asked Questions

  1. Why is it necessary to complete a form in order to have a third-party agent report my new hires?
  2. How long does the Employer Authorization for Third-Party Reporting (Form 1840) remain in effect?
  3. What if the person responsible for submitting records for a third-party agent no longer works for the third-party agent? Must I submit a new Employer Authorization for Third-Party Reporting form?
  4. Can I fax the Employer Authorization for Third-Party Reporting (Form 1840)?
  5. How do I know if the Employer Authorization for Third-Party Reporting (Form 1840) was previously submitted?
  6. What if I accidentally registered under my client's information?
  7. How do I remove a client from my reporting group?
  8. I added my client to my reporting group but I am unable to report for them.;

  1. Why is it necessary to complete a form in order to have a third-party agent report my new hires?

    The OAG takes protecting each company’s information very seriously. The advancement of technology has been a beneficial tool in providing and receiving data. Unfortunately, the advancement of technology has also resulted in illegal access of personal data; therefore, to ensure the protection of each company, we must have a signature authorizing access to your company data.

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  2. How long does the Employer Authorization for Third-Party Reporting (Form 1840) remain in effect?

    The authorization remains in effect until the OAG-CSD receives the revocation of authorization from either the employer or the third-party agent.

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  3. What if the person responsible for submitting records for a third-party agent no longer works for the third-party agent? Must I submit a new Employer Authorization for Third-Party Reporting form?

    No. If the individual who works for the third-party agency leaves, there is no need to submit a new Employer Authorization for Third-Party Reporting (Form 1840.)

    If a company changes third-party agents, a Revocation for Third-Party Reporting (Form 1841) must be submitted for the previous third-party agent, and a new Employer Authorization for Third-Party Reporting (Form 1840) is required.

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  4. Can I fax the Employer Authorization for Third-Party Reporting (Form 1840?)

    No, forms are not acceptable via fax. However, forms can be emailed to the Employer Liaison for prompt processing at CSD-Employer-Liaison@texasattorneygeneral.gov or sent via mail to:

    Office of the Attorney General
    Employer Services
    P.O. Box 12017 MC-046
    Austin, TX 78711-2017

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  5. How do I know if the Employer Authorization for Third-Party Reporting (Form 1840) was previously submitted?

    If you have reporting capabilities for your client it is likely that Form 1840 has been received and processed. If you would like further validation, email the Employer Liaison at CSD-Employer-Liaison@texasattorneygeneral.gov .

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  6. What if I accidentally registered under my client’s information?

    Contact the Employer Liaison at CSD-Employer-Liaison@texasattorneygeneral.gov and request that the FEIN associated with your account be changed to a different FEIN.

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  7. How do I remove a client from my reporting group?

    1. Log into the website
    2. Click on User Administration on the top menu bar
    3. Click on Maintain List of Companies on the sub-menu bar
    4. Click on View/Remove FEIN on the left navigation panel and follow the instructions
    5. For assistance, contact the Employer Liaison through the Employer Call Center at (800) 850-6442, (option 1 for English, Option 1 for New Hire Reporting line.)

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  8. I added my client to my reporting group but I am unable to report for the client.

    Contact the Employer Liaison at CSD-Employer-Liaison@texasattorneygeneral.gov and request assistance regarding issues with adding a client to a Third-Party Agent Reporting group and reporting on his or her behalf.

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